Frances Napud

Legal Receptionist

Frances is a reliable and motivated professional with a Bachelor of Science in Business Administration and extensive experience across diverse work environments. With a strong commitment to excellence, she brings proven expertise in customer service, administrative support, and client engagement. As a seasoned customer service representative, she has consistently contributed to improving customer satisfaction by delivering prompt, empathetic, and solutions-focused assistance.

She excels in roles that require multitasking, clear communication, and attention to detail, whether supporting team operations, engaging with clients, or managing administrative responsibilities. Her adaptability in dynamic environments, combined with a positive and professional attitude, has enabled her to build strong relationships with both customers and colleagues.

Throughout her career, Frances has taken pride in contributing to a productive, respectful, and customer-centric workplace, ensuring that organizational goals are met while fostering trust and loyalty among clients. Her skills in problem-solving, conflict resolution, and process improvement further strengthen her value as a dedicated team player and dependable representative of any organization she serves.


Education:
Bachelor of Science in Business Administration - University Of San Agustin